Customer Reviews & Testimonials

Had sewage backing up into the house. One word.....NIGHTMARE! Had a plumber come out (sent by our insurance). They were here for about 6 hours and could not figure out the problem. Frustrated, I called Pronto. They were here in about an hour. Diagnosed the problem within 15 minutes!!! Dustin was beyond friendly and helpful. We were able to get the problem fixed. Save the headache and call Pronto FIRST!! Hope ya get Dustin....you'll be in good hands!! Thank you!!!!

Aaron was fantastic! He replaced our disposal and made sure all of our plumbing was up to par as well. Incredibly courteous, clean and enthusiastic about his profession. Really appreciated his help and would definitely recommend him to others!

I picked Pronto from my google search and reading the reviews. The people on the phone were friendly and helpful. Michael arrived on time and assessed the problems I indicated. He sat down and explained what needed to be done and what the cost would be as they charge by the job. He was professional, friendly and stayed until he was satisfied with the repairs. I felt the charges were fair, maybe not the cheapest, but I feel well worth what I paid. I will definitely use them in the future as needs arise.

Aaron was on time and full of energy. He knew what the problem was right away. He offered multiple solutions to the problems and ultimately left the decision up to us. He installed a new toilet and water heater in less than 3 hours. He’s extremely knowledgeable in his field and also offered some other tips as we are new homeowners. Our new puppy loved Aaron and tried to run after him as he was driving away. Without hesitation Aaron put his truck in park and tricked her back inside.

Aaron is AMAZING! Very knowledgeable, customer focused, great personality and delivered as promised. Super happy and highly recommend him/Pronto.