Over the past year and a half or so (we built our home just over 15 years ago), we've had issues with our kitchen sink backing up more and more frequently. We'd been successful in unclogging it ourselves until last fall when we first had to pay someone to come out and unclog it for us. It happened again last week and like the previous time it happened, we were unable to clear it ourselves. We called Pronto Plumbing and James Dixon came out. He was also unable to clear this one for us and, in looking at our pipes, said that with current code they should be larger in diameter and that we had no grading. He gave us an estimate to have it fixed with the larger pipe and grading, but unfortunately, we weren't able to have it completed that day and had to wait 5 days to get it done. We were very happy to have Cody and Cody show up to get it fixed for us; you don't realize how much you use your kitchen sink...until you can't! Cody and Cody were very personable and did a great job getting the job completed. They spent the time to explain everything they were going to do before starting and then to show me the completed work, walking through everything. They cleaned up the work area and left it the way they found it. While I wish the clog could've been cleared on the initial visit and I wouldn't have had to spend this much money right after the holidays, I'm glad to have a LONG TERM fix for the issue and look forward to NOT having my sink clog on what was seeming to be an increasingly more frequent basis! Thanks to James, Cody, and Cody! We appreciate your time and the work you did for us!